Chandigarh commission orders JSW MG Motor to refund ₹19.56 lakh on faulty Windsor EV
A consumer forum has directed JSW MG Motor India and its dealer to refund ₹19.56 lakh to a Windsor EV buyer after the vehicle broke down four days post-purchase in July 2025. The order covers ₹18.49 lakh for the vehicle, ₹57,690 in accessories and ₹50,000 compensation, citing service deficiency.
What happened
JSW MG Motor India · Chandigarh consumer commission ordered JSW MG Motor and its dealer to refund ₹19.56 lakh to a buyer whose MG Windsor EV broke down four
Key facts
- ₹19.56 lakh refund
- ₹19.07 lakh purchase price
- ₹18.49 lakh vehicle refund
- ₹57,690 accessories
- ₹50,000 compensation
- 485 km
Why this matters
This ruling strengthens consumer-forum leverage against auto OEMs and dealers jointly, raising warranty-reserve and indemnity considerations in any India EV distribution or JV structuring.