Customs ECCS outage stalls 40,000 daily courier shipments; CBIC orders manual clearance

A multi-day outage of the Customs ECCS system has choked international courier flows at Indian airports, disrupting ~40,000 daily consignments. CBIC's manual clearance directive cushions the blow but threatens delays for cross-border e-commerce and time-sensitive retail supply chains.

— Filed Sat, 30 May, 2026, 19:07 IST · Source BL · Consumer & Economy · Updated

Customs ECCS outage since Thursday has disrupted international courier shipments at Indian airports, hitting ~40,000 daily consignments. CBIC ordered manual clearance to avoid delays for time-sensitive imports/exports, affecting cross-border e-commerce and retail supply chains.

Why this matters

Follows a pattern of CBIC interventions shaping retail flows, from lifting gold and silver tariff values that pressured jewellery prices to a 9x surge in illegal cigarette seizures in FY21.

Omni-channel signals steady at 156 over the last 90 days, underscoring persistent cross-border fulfillment focus.

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