Customs ECCS outage stalls 40,000 daily courier shipments; CBIC orders manual clearance
A multi-day outage of the Customs ECCS system has choked international courier flows at Indian airports, disrupting ~40,000 daily consignments. CBIC's manual clearance directive cushions the blow but threatens delays for cross-border e-commerce and time-sensitive retail supply chains.
What happened
Customs ECCS outage since Thursday has disrupted international courier shipments at Indian airports, hitting ~40,000 daily consignments. CBIC ordered manual
Key facts
- 40,000 daily shipments
Why this matters
The outage exposes single-point-of-failure risk in customs digital infrastructure, strengthening the case for diversifying clearance partners and acquiring bonded-warehouse or last-mile capacity to hedge cross-border disruptions.
Also reported by
- The Hindu BusinessLine — Same time