ElevenLabs flags voice AI as the next conversion lever for Indian ecommerce
At Inc42's AI Summit, ElevenLabs India head Karthik Rajaram pointed to Meesho's multilingual support and Cars24's 400-agent voice AI deployment driving a 35% sales conversion uplift, with Myntra and healthtech Cure also building emotional-context voice layers into commerce journeys.
What happened
At Inc42's AI Summit, ElevenLabs' India head Karthik Rajaram discussed voice AI adoption in Indian ecommerce, citing Meesho's multilingual customer support and
Key facts
- 400 agents
- 35% sales conversion improvement
- $126 Bn by 2030
- $1.7 Tn GDP by 2035
Why this matters
Scout voice AI tooling and emotional-context NLP targets before incumbent retailers lock in exclusive partnerships—the Cars24 case study will accelerate buy-vs-build decisions across the sector.