FSSAI CEO warns food firms, e-commerce platforms against misleading consumers

FSSAI CEO Rajit Punhani said food companies and e-commerce platforms must ensure accurate labels, product due diligence and compliant claims as states step up enforcement amid rising consumer complaints. Front-of-pack labelling rules remain pending before the Supreme Court.

— Source publishedThu, 10 Sept, 2026, 21:28 IST·First seen Thu, 10 Sept, 2026, 21:38 IST·Source Business Standard · Companies

What happened

FSSAI CEO Rajit Punhani says states are intensifying food-safety enforcement amid rising consumer complaints. Food companies and e-commerce platforms remain

Key facts

  • 7.6 million licences and registrations
  • about 5,000 licences with FSSAI
  • 99% of licences and registrations with state governments

Why this matters

Prioritize targets with validated labeling, claims governance and seller-quality systems, as food-safety diligence is becoming a core value and integration risk.

What to watch

  • Supreme Court proceedings or an FSSAI notification on front-of-pack labeling.
  • FSSAI or state food-safety notices targeting online listings, dark patterns or specific health claims.
  • Major marketplace policy updates on food seller documentation, label-image requirements or claim restrictions.
  • A rise in consumer complaints, product delistings, recalls or public naming of noncompliant brands.
  • New guidance on nutraceutical, organic, natural, immunity, protein, sugar-free or child-focused claims.
  • Build a centralized claims-evidence repository covering labels, product pages, ads and influencer content.
  • Audit marketplace listings for ingredient, allergen, nutrition, licensing and health-claim consistency with physical packaging.
  • Create seller risk tiers and pre-publication review requirements for high-risk food categories and therapeutic-style claims.
  • Budget for packaging refreshes, relabeling inventory write-offs and potential reformulation if front-of-pack rules advance.
  • Monitor state-level enforcement patterns to identify categories receiving disproportionate scrutiny.