India Inc backs GST at 9, but refund delays and audit inconsistency squeeze retail working capital

Deloitte's GST@9 survey of 1,096 leaders finds 99% positive/neutral sentiment, yet 87% want clarity, 61% seek uniform audits and 36% demand faster refunds. Taxpayer base has grown from 66.5 lakh to 1.65 crore — but inverted duty structures and refund lags remain material working-capital drags for retail and MSME operators.

— Source publishedTue, 23 Jun, 2026, 14:16 IST·First seen Tue, 23 Jun, 2026, 14:26 IST·Source The Hindu BusinessLine

What happened

GST Council · Deloitte's GST@9 survey of 1,096 leaders shows 99% positive/neutral sentiment toward GST, but flags refund delays, audit inconsistency and

Key facts

  • 1,096 responses
  • 99% positive/neutral
  • 87% seek clarity
  • 61% uniform audits
  • 36% faster refunds
  • 66.5 lakh to 1.65 crore taxpayers

Why this matters

Targets in retail with audit inconsistency exposure or refund-dependent liquidity may carry mispriced working-capital risk, making diligence on GST receivables a sharper lever in deal pricing.