IRDAI proposes tighter expense and commission rules for insurers

The insurance regulator has proposed lowering general insurers’ expense ceiling from 30% of gross direct premium income to 25% within two years and 20% within five years, alongside restored commission caps across distribution channels.

— Source publishedMon, 28 Sept, 2026, 15:01 IST·First seen Mon, 28 Sept, 2026, 15:36 IST·Source NDTV Profit

The development

IRDAI proposed on September 23 cutting general insurers’ expense ceiling from 30% to 25% of GDPI in two years and 20% in five, while restoring commission caps across insurance distribution channels.

The numbers

  • 30%
  • 25%
  • 20%
  • two years
  • five

Why it matters to operators and investors

The proposed expense and commission caps could pressure insurance distributors’ take rates and growth spending while favoring scaled, efficient platforms with diversified revenue.

What to watch next

  • Final IRDAI notification, effective dates, transition path, and whether the 25% and 20% expense ceilings apply uniformly across general-insurance lines.
  • Specific restored commission caps by channel, product, and insurer category, including treatment of brokers, corporate agents, bancassurance, web aggregators, and point-of-sale persons.
  • Insurer guidance on acquisition-cost budgets, distribution partner renewals, and commission-rate revisions.
  • Changes in online insurance-platform marketing spend, lead prices, conversion rates, and insurer panel breadth.
  • Evidence of premium repricing, reduced intermediary incentives, or insurer migration toward direct digital and renewal-led sales.

The counter-case

The proposal may prove less disruptive than headline economics suggest: insurers can offset lower distribution spend through pricing, product mix, automation, cross-selling and tighter loss-ratio management. Commission caps could also favor scaled incumbents and bank-led distributors that can absorb lower payouts, rather than broadly impair distribution. Because this is a proposal with a multi-year glide path, insurers and intermediaries have time to renegotiate contracts and adapt.