ITC Classmate uses QR-led learning to keep stationery relevant in digital-first India

ITC’s Classmate is pairing its stationery range and omnichannel reach with 11 QR-code eduGAMES learning challenges, aiming to deepen relevance with students and parents in India’s ₹16,500-crore, price-sensitive stationery market.

— FiledFri, 18 Sept, 2026, 16:04 IST·First seen Fri, 18 Sept, 2026, 16:03 IST·Source Financial Express · BrandWagon

What happened

ITC Classmate · ITC’s Classmate is expanding its stationery portfolio and omnichannel distribution while adding QR-led eduGAMES content to stay relevant as

Key facts

  • Stationery market worth Rs 16,500 crore
  • ITC FMCG FY25 revenue of Rs 219,81 crore
  • Classmate consumer spends exceeded Rs 1,000 crore
  • 11 interactive QR-code learning challenges
  • Classmate launched in 2003

Why this matters

Classmate’s move signals that education-content, edtech and youth-engagement partnerships could be strategic routes to expand stationery brands into higher-frequency digital ecosystems.

What to watch

  • Repeat scan rates and average sessions per code, rather than initial QR scan volume.
  • Whether content is available in major Indian languages and mapped to state-board as well as CBSE/ICSE learning needs.
  • Back-to-school sell-through and market-share movement for QR-enabled Classmate SKUs versus comparable non-QR products.
  • Retailer willingness to give QR-linked packs better visibility, bundles or promotional support.
  • Competitor QR, edtech-content or school-partnership launches from Navneet, DOMS, KOKUYO Camlin and private-label retailers.
  • Evidence that ITC connects engagement data to its loyalty, ecommerce or quick-commerce distribution capabilities.
  • Parent concerns around advertising, data collection, screen time or child-safe digital experiences.
  • Refresh eduGAMES frequently with grade-specific, curriculum-adjacent challenges to prevent one-time scanning behavior.
  • Link QR participation to physical purchase incentives, retailer coupons, school-season bundles and collectible learning milestones.
  • Use first-party engagement signals to segment parents by student age, geography and language, then localize content and offers.
  • Expand from games into practical utility: revision planners, printable worksheets, handwriting practice, exam-preparation prompts and parent progress summaries.
  • Build school, tutor and education-creator partnerships to make QR content discoverable beyond packaging and modern trade shelves.
  • Test whether QR-enabled premium SKUs can sustain higher realization without weakening Classmate’s value positioning in price-sensitive channels.