ITC Wills Lifestyle's 2014 move to tap Franchise India for PAN-India store expansion resurfaces

Resurfacing a June 2014 decision, ITC Wills Lifestyle had appointed Franchise India Brands to advise on franchise-led expansion of its apparel retail network, with a focus on metros and Tier 2 cities. The push covered Wills Classic, Wills Sport and Wills Clublife formats.

— FiledSun, 26 Jul, 2026, 06:33 IST·First seen Sun, 26 Jul, 2026, 06:33 IST·Source Financial Express · BrandWagon

What happened

ITC Wills Lifestyle appointed Franchise India Brands to advise on expanding its India store network through franchise opportunities, targeting metros and Tier 2

Key facts

  • Over 14 years of operations
  • 3 brands

Why this matters

Franchise India Brands becomes a strategic channel partner for ITC Wills Lifestyle’s national rollout, highlighting franchise advisory and operator networks as important enablers of apparel expansion.

What to watch

  • Number of franchise agreements signed and stores opened in the next two to four quarters.
  • Disclosure of target city count, investment requirements, store formats and unit sizes.
  • Evidence of multi-unit franchisees or regional master-franchise appointments.
  • Changes in same-store sales, markdown intensity and gross margins at Wills Lifestyle outlets.
  • Mall leasing activity and apparel-store openings in Tier 2 cities by competing chains.
  • Whether franchise stores receive access to online inventory, click-and-collect or unified loyalty programs.
  • Launch franchise partner recruitment campaigns and city-level discovery events through Franchise India Brands.
  • Publish investment, store-size, location and expected-payback criteria for Wills Classic, Wills Sport and Wills Clublife formats.
  • Prioritise mall and premium high-street clusters in top metros, followed by affluent Tier 2 consumption hubs.
  • Build franchise operating infrastructure covering merchandise replenishment, visual merchandising, staff training, CRM and omnichannel fulfilment.
  • Use initial franchise agreements to test which brand format has the strongest local demand and store-level profitability.