MakeMyTrip posts 19.9% gross-bookings growth as Myra 2.0 gains traction

MakeMyTrip reported about $2.9 billion in Q1 FY27 gross bookings, up 19.9% year-on-year in constant currency. Its Myra 2.0 AI platform is handling more than 85,000 daily conversations, with over 45% originating in Tier II and III cities.

— Source publishedMon, 3 Aug, 2026, 21:00 IST·First seen Mon, 3 Aug, 2026, 21:23 IST·Source ET Hospitality

What happened

MakeMyTrip reported Q1 FY27 gross bookings of about $2.9 billion, up 19.9% in constant currency, despite international-travel headwinds. It launched Myra 2.0,

Key facts

  • Gross bookings: approximately $2.9 billion
  • Gross bookings growth: 19.9% YoY in constant currency
  • Revenue growth: 16.1% YoY in constant currency
  • Operating activities result: $43.7 million
  • Operating activities growth: 8.3% YoY
  • Air ticketing adjusted margin growth: 10.8% YoY
  • Hotels and packages adjusted margin growth: 21.3% YoY
  • Bus ticketing adjusted margin growth: 32.4% YoY
  • Others adjusted margin growth: 27.2% YoY
  • Myra 2.0 daily conversations: over 85,000
  • Tier II and III share of Myra conversations: over 45%
  • Post-booking flight and hotel queries resolved by Myra: over 50%
  • Myra supports eight Indian languages

Why this matters

With more than 45% of Myra 2.0 conversations coming from Tier II and III cities, MakeMyTrip’s expansion thesis favors regional distribution, localized travel supply, and AI-enablement opportunities.

What to watch

  • Gross-bookings growth versus revenue growth and adjusted operating-profit growth in subsequent quarters.
  • Myra 2.0 conversation-to-booking conversion, repeat usage and average booking value.
  • Share of bookings from Tier II and III cities, including cancellation and customer-service rates.
  • Marketing expense, discounts and loyalty costs as a percentage of gross bookings.
  • Hotel-room-night and holiday-package growth relative to air-ticket growth.
  • Competitive pricing, AI launches and promotional intensity from other Indian OTAs and travel suppliers.
  • Expand Myra 2.0 into vernacular and voice-led trip planning for Tier II and III customers.
  • Embed AI recommendations deeper into hotel, holiday-package, visa, insurance and ground-transport checkout flows.
  • Use conversation data to launch regional destination campaigns and curated short-break packages.
  • Increase supplier integrations and real-time inventory coverage to ensure AI recommendations convert reliably.
  • Track whether AI-led bookings improve repeat rates and contribution margins rather than only engagement volume.