MakeMyTrip Q1 revenue rises 16.1% as hotels, buses and Myra 2.0 gain traction
MakeMyTrip reported Q1 FY27 revenue of $285.6 million and gross bookings of about $2.9 billion, despite travel headwinds. Hotels and packages grew 21.3%, bus ticketing rose 32.4%, while AI assistant Myra handled more than 85,000 daily conversations, with over 45% from Tier II and III cities.
What happened
MakeMyTrip reported Q1 FY27 growth despite travel headwinds, led by hotels, packages and bus ticketing. The OTA also expanded Myra 2.0 conversational booking
Key facts
- Gross bookings rose 19.9% year-on-year in constant currency to about $2.9 billion
- Revenue increased 16.1% to $285.6 million
- Results from operating activities grew 8.3% to $43.7 million
- Adjusted EBIT was $51.4 million
- Air ticketing adjusted margin rose 10.8% year-on-year
- Hotels and packages grew 21.3%
- Bus ticketing expanded 32.4%
- Others segment increased 27.2%
- Myra handled more than 85,000 daily conversations
- Over 45% of Myra conversations came from Tier II and Tier III cities
- Myra resolved more than 50% of post-booking flight and hotel queries
- Myra supports eight Indian languages
Why this matters
MakeMyTrip’s hotel, bus and AI-assistant momentum strengthens its ecosystem position and could make regional supply, mobility and conversational-AI partnerships or acquisitions strategically attractive.
What to watch
- Myra conversation-to-booking conversion rate, repeat usage and cost-per-contact reduction.
- Share of hotel/package bookings originating from Tier II and III cities.
- Hotel room-night growth and take-rate trend versus gross-booking growth.
- Bus customer cross-sell rate into hotels, packages and other higher-margin categories.
- Marketing expense, incentives and adjusted operating-margin progression.
- Airfare inflation, visa/geopolitical disruptions and outbound-travel demand trends.
- Expand Myra from service assistant to booking, rebooking, itinerary and post-booking sales agent.
- Prioritize Tier II/III city acquisition with vernacular AI, regional inventory and bus-to-hotel/package conversion offers.
- Use hotel and package demand data to negotiate deeper exclusive inventory and improve take rates.
- Increase personalization for repeat travelers, bundling transport, stays, insurance, experiences and payments.
- Maintain marketing discipline to protect contribution margins if rivals restart aggressive discounting.
Also reported by
- YourStory · Capital — Same time