Ola Electric's restructuring that could impact over 500 employees resurfaces from November 2024

Bhavish Aggarwal-led Ola Electric's workforce restructuring aimed at improving efficiency and margins, resurfacing a November 2024 move, comes amid scrutiny over product quality and service complaints.

— Source publishedThu, 21 Nov, 2024, 16:49 IST·First seen Sun, 27 Sept, 2026, 14:15 IST·Source Business Standard (via Wayback)

What happened

Ola Electric plans a fresh restructuring affecting more than 500 employees to improve efficiency and margins. The EV maker, which reported Rs 1,240 crore Q2

Key facts

  • Over 500 employees expected to be impacted
  • Around 1,000 employees laid off in July 2022
  • 800 new EV-segment staff planned in July 2022
  • At least 10% of Ola Consumer workforce affected in March 2024
  • IPO opened August 2, 2024 and closed August 6, 2024
  • Listed August 9, 2024
  • Q2 FY25 revenue: Rs 1,240 crore
  • Revenue growth: 38.5% year-on-year
  • Deliveries growth: 73.6%
  • Q2 FY25 deliveries: 98,619 units
  • Q2 FY24 deliveries: 56,813 units
  • 10,000 consumer complaints

Why this matters

Ola Electric’s cost-reset could create partnership or asset opportunities, but any strategic engagement should prioritize diligence on product reliability, after-sales capabilities and organizational stability.

What to watch

  • Whether the affected roles include service, quality, R&D or factory operations rather than primarily corporate functions
  • Monthly registration trends and market-share movement versus TVS, Bajaj, Ather and Hero MotoCorp
  • Customer complaint volumes, repair turnaround times, warranty claims and social-media sentiment
  • Quarterly employee-cost, EBITDA-loss, cash-burn and inventory disclosures
  • Further senior executive departures, supplier-payment disputes or production disruptions
  • Evidence of service-network additions and measurable improvement in complaint-resolution rates
  • Freeze or backfill-selectively for non-core hiring while protecting manufacturing, battery, quality-control and service-critical roles
  • Consolidate corporate functions, sales operations and regional support teams to reduce overhead
  • Accelerate cost-down efforts in vehicle platforms, battery sourcing and supplier contracts
  • Increase communication around service turnaround, warranty resolution and product-quality fixes
  • Use dealer, service-center and delivery metrics to identify geographies where customer experience risk requires targeted investment