Paytm trims 1% of staff post-appraisals, lines up 4,000 AI-led hires by March 2027
One97 Communications will cut roughly 400 roles after annual appraisals while ramping up a 4,000-strong hiring drive across AI, product, tech and merchant services over nine months. The pivot follows the RBI-triggered Payments Bank shutdown and four straight profitable quarters, with headcount currently at 40,000 and 800 added in the last two months.
What happened
Paytm plans to hire 4,000 staff over nine months focused on AI, product, tech and merchant services, while cutting 1% (~400) post-appraisals. Restructuring
Key facts
- 4,000 hires by March 2027
- 1% layoffs (~400)
- 40,000 current workforce
- 800 added in last 2 months
- 4,500 jobs cut last year
- share price Rs 1,057.4
- +2.49%
Why this matters
Aggressive AI/merchant-services hiring post-Payments Bank wind-down hints at platform repositioning—scan for acqui-hire targets, fintech-AI tuck-ins, and partnership openings while Paytm rebuilds its tech moat.