Pronto admits recording inside Indian homes to train AI robots, IT Ministry probes
Bengaluru-based instant domestic services startup Pronto confirmed it recorded household tasks at 0.1% of customer homes to train physical AI robots, triggering privacy backlash and an IT Ministry investigation. Rivals Snabbit and Urban Company denied similar practices. Pronto recently raised a $20M extension to a $45M Series B.
What happened
Bengaluru-based instant domestic services startup Pronto admitted recording inside customers' homes to train physical AI robots, sparking privacy backlash. IT
Key facts
- 0.1% of customers
- 25,000 daily orders
- $20 million extension round
- $45 million Series B
- $200 million valuation
Why this matters
Snabbit and Urban Company's swift denials hint at a brand-trust wedge opening up in domestic services, and a well-timed privacy-forward acquisition or partnership could capture share as Pronto navigates the IT Ministry investigation.