Pronto faces privacy backlash over in-home AI recordings; Urban Company, Snabbit distance themselves

Home-services startup Pronto is under fire for using in-home audio/video recordings to train AI models, prompting rivals Urban Company and Snabbit to publicly distance themselves. The controversy lands as fuel hikes squeeze consumer wallets, adding pressure on discretionary services spend.

— Filed Tue, 26 May, 2026, 07:18 IST · Source The Hindu BusinessLine · Updated

Morning headlines: fuel prices hiked fourth time in 10 days squeezing consumer wallets; FM Sitharaman flags fuel/fertiliser/forex pressure; home-services startup Pronto faces privacy backlash for using in-home recordings to train AI, with Urban Company and Snabbit distancing themselves.