Quick commerce gains share as Amazon and Flipkart cede ground in India

Quick commerce now accounts for 16% of e-commerce users and 11% of GMV, according to Datum Intelligence. Blinkit leads engagement, while Amazon Now and Flipkart Minutes expand ahead of the festive season.

— Source publishedTue, 8 Sept, 2026, 21:37 IST·First seen Tue, 8 Sept, 2026, 21:49 IST·Source The Hindu BusinessLine

What happened

Quick commerce is taking Indian e-commerce share, especially in metros, as frequent grocery and top-up purchases shift online. Blinkit leads engagement, while

Key facts

  • Amazon: 20% MAU share and 26% GMV share
  • Meesho: 26% MAU share and 9% GMV share
  • Quick commerce: 16% user share and 11% GMV share
  • Amazon user share declined 9 percentage points since CY22; GMV share declined 4 points
  • Q4 FY26 AOV: Blinkit ₹525, Swiggy Instamart ₹504, Zepto ₹387, Amazon Now about ₹540
  • Blinkit: 273.9 million orders and 27.2 million monthly transacting users
  • Blinkit: roughly 3.4 orders and ₹1,800 monthly spending per user
  • Nearly 80% of quick-commerce GMV comes from eight cities
  • Amazon and Flipkart lost 9 percentage points of GMV share from CY22 to CY25; quick commerce gained 6 points

Why this matters

Quick commerce’s growing 11% GMV footprint makes partnerships or acquisitions in last-mile logistics, dark-store networks, and high-frequency categories increasingly strategic.

What to watch

  • Festive-season GMV growth and order-frequency data for Amazon Now, Flipkart Minutes, Blinkit, Zepto and Swiggy Instamart.
  • Changes in quick-commerce contribution margins, delivery fees, minimum-order thresholds and discount levels.
  • Dark-store additions, serviceable PIN-code expansion and delivery-time commitments from Amazon and Flipkart.
  • Brand advertising and promotional-budget shifts toward quick-commerce channels.
  • Evidence that quick commerce is taking share in higher-value categories such as electronics, beauty and general merchandise, not only grocery.
  • Regulatory developments affecting dark stores, delivery-worker costs, urban zoning, inventory practices or platform competition.
  • Amazon and Flipkart are likely to expand rapid-delivery serviceability across major metros before the festive season, prioritizing affluent, high-order-density PIN codes.
  • Quick-commerce leaders will push beyond grocery into beauty, small electronics, fashion basics, pharmacy-adjacent products and festive gifting to raise average order value and improve margins.
  • Marketplaces will increasingly offer multiple delivery-speed tiers, using same-day and under-two-hour promises where 10-minute delivery is uneconomic.
  • Brands will reallocate trade marketing, launch inventory and performance budgets toward quick-commerce platforms, increasing the importance of in-app search placement and platform-exclusive packs.
  • Dark-store and fulfillment capacity investment will concentrate in the largest urban clusters, widening the service and assortment gap versus tier-2 and tier-3 markets.
  • Competitive intensity may increase around memberships, free-delivery thresholds, private-label pricing and festive bundles rather than only headline product discounts.