Reliance warns users and traders of fraudulent websites impersonating JioMart

What to watch

• A rise in customer complaints, chargebacks, cybercrime reports, or social-media posts naming JioMart impersonators.
• Discovery of fraudulent domains appearing in paid-search results or using JioMart branding, app links, QR codes, or trader recruitment claims.
• Reports of unauthorized payment collection, fake franchise or seller onboarding fees, or compromised merchant credentials.
• Additional Reliance advisories, police filings, CERT-In notices, or coordinated takedown announcements.
• Changes in JioMart app ratings, customer-service response times, seller acquisition, or marketplace conversion metrics.
• Similar impersonation warnings from competing Indian marketplaces, indicating an industry-wide campaign.
• Publish official JioMart domain and verified social-channel guidance across app, website, stores, and trader communications.
• Pursue rapid domain, ad, social-account, and payment-identifier takedowns with registrars, search engines, social platforms, CERT-In, and cybercrime authorities.
• Increase monitoring for lookalike domains, phishing kits, fake merchant recruitment pages, and fraudulent WhatsApp or SMS campaigns.
• Add in-app anti-fraud notices, checkout warnings, and prominent reporting channels for customers and sellers.
• Require stronger verification for trader onboarding, payout-detail changes, and high-risk promotional or procurement communications.
• Use the incident to reinforce that legitimate JioMart payments and recruitment processes occur only through authenticated channels.