Zoho backs ONDC with ₹70 Cr as retail volumes slide from October peak
Zoho has pumped ₹70 Cr ($7.3 Mn) into ONDC to shore up India's open digital commerce rails, even as retail transactions fell from a 6.5 Mn peak in October 2024 to 4.6 Mn by February 2025. The network now spans 616 cities and 7.64 Lakh sellers, with 10,000 kiranas onboarded and 11x rural seller growth in FY26.
What happened
Zoho has invested ₹70 Cr in ONDC to support India's open digital commerce network and MSME adoption, as retail transaction volumes on ONDC declined from 6.5 Mn
Key facts
- ₹70 Cr Zoho investment
- $7.3 Mn equivalent
- 21.8 Cr FY26 transactions
- 616 cities
- 7.64 Lakh sellers
- 1.6 Cr orders May 2025
- 4.6 Mn retail txns Feb 2025
- 6.5 Mn peak Oct 2024
- 10,000 kirana stores onboarded
- 11x rural seller growth FY26
- 50x logistics scale
Why this matters
With ONDC now capital-backed by a strategic like Zoho and spanning 616 cities, partnership windows are opening for kirana-tech, logistics, and SaaS players willing to bet on open rails over walled gardens.