Amazon, DTDC and Blue Dart scale festive logistics capacity as parcel volumes surge

Amazon India has added 20 fulfilment centres, six sorting centres and 150 last-mile stations, alongside 160,000 seasonal roles across 400 cities. DTDC and Blue Dart are also expanding temporary staffing and capacity for a sharp Diwali-led rise in B2C and B2B shipments.

— Source publishedMon, 21 Sept, 2026, 09:05 IST·First seen Mon, 21 Sept, 2026, 16:33 IST·Source ET Retail

What happened

Indian logistics firms are expanding festive capacity and temporary staffing as ecommerce and quick-commerce shipments accelerate. Amazon India added facilities

Key facts

  • India logistics shipment volumes projected to rise up to 20%
  • DTDC expects volume growth of 14-15% and weight growth of 18-20% in the 15 days before Diwali
  • DTDC seasonal/temporary hiring projected to rise 60%
  • Blue Dart expects B2B shipments to rise 40-50% and B2C volumes to roughly double during peak weeks
  • Amazon created more than 160,000 seasonal work opportunities across 400 Indian cities
  • Amazon added 20 fulfilment centres, six sorting centres and 150 last-mile stations
  • Amazon storage capacity increased 50% to 64 million cubic feet
  • DTDC seasonal wages and incentives rose 18-20% in metros and 10-12% in non-metros
  • Blue Dart front-end staffing expected to rise 30-50% above normal

Why this matters

The logistics build-out increases the strategic value of partnerships or acquisitions in regional fulfilment, sortation technology and last-mile delivery capacity.

What to watch

  • On-time delivery rates and missed delivery-date complaints during major sale days.
  • DTDC volume growth versus its 14-15% forecast and Blue Dart B2C peak-volume realization.
  • Amazon seller inventory availability, cancellation rates and promised-delivery windows in non-metro markets.
  • Peak-season courier surcharges, hiring costs and evidence of post-Diwali capacity rationalization.
  • Return-to-origin rates, failed delivery attempts and reverse-logistics turnaround times.
  • Amazon and major sellers will push faster-delivery badges, same/next-day promises and deeper regional assortment during the festive window.
  • Courier operators will prioritize high-yield B2C lanes, add temporary line-haul routes and use surcharge or service-tier pricing to protect peak margins.
  • Retailers will diversify shipments across Amazon Shipping, DTDC, Blue Dart and regional carriers to reduce single-network disruption risk.
  • Brands will pre-position festive inventory closer to tier-2 and tier-3 demand centres, increasing the strategic value of regional fulfilment nodes.