DTDC and Forbes India spotlight India’s D2C scaling playbook in podcast series

An eight-part sponsored podcast series features founders from Open Secret, Plum Goodness, Snitch, Epigamia and others on omnichannel growth, last-mile delivery, supply chains and demand beyond major metros.

— Source publishedMon, 28 Sept, 2026, 20:07 IST·First seen Mon, 28 Sept, 2026, 20:11 IST·Source Forbes India

The channel move

DTDC Express and Forbes India present an eight-part podcast series on India’s D2C brands, examining omnichannel expansion, last-mile logistics, non-metro demand, supply chains and scaling challenges through conversations with founders of Open Secret, Plum Goodness, Snitch, Epigamia and other consumer brands.

Channel facts

  • eight-part
  • Tier 2
  • Tier 3

What it means for online and offline

India’s D2C operators should treat last-mile reliability, offline distribution and Tier 2/3 acquisition as core scaling capabilities rather than incremental expansion levers.

Signals to track

  • D2C brands announcing regional warehouses, dark stores, distributor appointments or modern-trade expansion.
  • Rising share of orders, repeat purchases or average order value from Tier 2/3 cities.
  • Changes in return-to-origin rates, COD adoption and delivery-time performance outside top metros.
  • Increased investment by logistics firms in hyperlocal, reverse-logistics and regional fulfillment capacity.
  • D2C brands reporting margin compression despite revenue growth, especially after offline-channel expansion.

The counter-case

A sponsored podcast series is marketing content, not independent evidence that India’s D2C sector is broadly succeeding at omnichannel expansion. Founders featured are likely among the better-capitalized, more visible brands, while the harder reality—high customer-acquisition costs, marketplace dependence, discounting, returns, weak unit economics in offline retail, and uneven last-mile service outside top cities—may be underrepresented. Tier 2/3 demand can increase reach but also raises fulfillment complexity and may not translate into profitable repeat purchase.