Government asks banks to stop merchants passing UPI MDR charges to consumers

A new UPI framework would retain zero MDR on merchant payments up to Rs 2,000 while applying 0.4% MDR to specified P2M transactions above that threshold from October 15. The government expects 96% of P2M payments to remain unaffected and has asked banks to protect consumers from fee pass-through.

— Source publishedFri, 25 Sept, 2026, 09:38 IST·First seen Sun, 27 Sept, 2026, 14:13 IST·Source Financial Express (via Wayback)

What happened

Government has advised banks to prevent merchants from passing new UPI MDR charges to consumers. The framework retains zero fees for most transactions, while

Key facts

  • 0.4% MDR on specified person-to-merchant UPI transactions above Rs 2,000
  • Zero MDR for merchant payments up to Rs 2,000
  • 96% of P2M transactions expected to remain unaffected
  • 18% GST on MDR for eligible transactions
  • Debit and credit card MDR broadly 1-3%
  • UPI subsidy eligibility for merchants with annual turnover below Rs 50 crore

Why this matters

Prioritize bank, PSP and payment-orchestration partnerships that can lower effective MDR on higher-value UPI transactions and support compliant merchant cost management.

What to watch

  • Final notification defining 'specified' P2M transactions, merchant categories, exclusions, and treatment of online versus offline payments.
  • Bank, NPCI, RBI, or consumer-affairs guidance on what constitutes prohibited pass-through or indirect surcharge.
  • Acquirer and payment-aggregator merchant pricing announcements ahead of October 15.
  • Merchant behavior at the threshold: order splitting, altered basket composition, UPI transaction caps, or migration to cards/EMI.
  • Consumer complaint volumes and enforcement actions against merchants, aggregators, or banks.
  • Changes in UPI share for transactions above Rs 2,000 relative to card and EMI payment share.
  • Segment UPI P2M volume, margin, and basket size around the Rs 2,000 threshold by category, store format, and channel.
  • Model 40 bps MDR exposure net of existing acquiring costs, including impact on low-margin electronics, grocery bulk baskets, pharmacy, and marketplace orders.
  • Audit checkout, invoices, merchant communications, and partner contracts for any fee language or indirect pass-through that could trigger enforcement.
  • Test compliant tender steering: incentives for cards, EMI, loyalty redemption, or bank transfer on high-value baskets without penalizing UPI users.
  • Engage acquirers and payment aggregators early on eligibility definitions, implementation timing, settlement treatment, dispute handling, and merchant pricing.