Havells picked Delhivery to build and run factory-to-customer supply chain, resurfacing an August 2023 move
Delhivery was tapped to design and operate Havells' integrated supply chain across electrical and consumer goods, with new western India warehouses planned to serve general trade, modern trade and e-commerce.
What happened
Havells India · Havells has selected Delhivery to design and operate its factory-to-customer supply chain, spanning electrical and consumer goods. The partners
Key facts
- Contract announced August 9, 2023
- Delhivery Q2 FY24 net loss: Rs 102.94 crore
- Net loss down 59.5% year on year
- Delhivery began working with Havells in 2017
Why this matters
Delhivery’s move into designing and running Havells’ network strengthens its credentials in consumer-durables contract logistics, making similar manufacturer-led supply-chain partnerships a more attractive expansion path.
What to watch
- Announcements of warehouse locations, square footage, automation investments or go-live dates in western India.
- Changes in Havells' inventory days, working-capital metrics, freight costs or fulfillment expenses.
- Improvement in e-commerce delivery speed, fill rates, stock availability and return-processing performance.
- Evidence that Delhivery wins comparable end-to-end contracts from other consumer durables or electrical-goods brands.
- Distributor feedback or trade-channel friction related to inventory allocation, delivery reliability or direct-to-consumer fulfillment.
- Seasonal demand performance during summer fan, cooling and appliance sales peaks.
- Launch or lease multi-client and dedicated warehouse capacity in Maharashtra, Gujarat or nearby western consumption corridors.
- Integrate Havells' order management, distributor inventory and retailer replenishment data with Delhivery's transport and warehouse systems.
- Redesign SKU-level inventory placement for fast-moving electricals, fans, small appliances and seasonal products.
- Set channel-specific service-level agreements for general trade, modern trade and e-commerce fulfillment.
- Use the operating model as a template for expansion into additional regional supply-chain networks if western India KPIs improve.