InMobi sees AI shopping assistants reshaping India’s 2026 festive buying

InMobi says four in five shoppers are seeking AI-powered shopping assistants, while 92% of surveyed urban consumers used an AI shopping tool in the past month. It forecasts average festive transaction values could rise 46% to ₹24,020, with apparel, jewellery and grocery leading intent.

— Source publishedThu, 24 Sept, 2026, 14:26 IST·First seen Thu, 24 Sept, 2026, 14:29 IST·Source ET Small Business

What happened

InMobi forecasts strong AI-assisted festive shopping in India, with high spending intent across segments. Flipkart, BigBasket, Ajio, FirstCry and Myntra are

Key facts

  • 4 in 5 shoppers are actively seeking AI-powered shopping assistants
  • 3 in 5 shoppers plan festive spending above ₹10,000
  • Millennials' enthusiasm for AI recommendations is 10 percentage points higher than Gen Z
  • 92% of surveyed urban shoppers used at least one AI shopping tool in the past month
  • Average festive transaction size may rise 46% to ₹24,020 from ₹16,500
  • 22% of Android users may spend ₹25,000-₹50,000, versus 15% of iOS users
  • 50% purchase intent for apparel and footwear
  • 40% purchase intent for jewelry
  • 37% purchase intent for grocery and daily essentials

Why this matters

Retail platforms, marketplaces and consumer brands should evaluate partnerships or acquisitions in conversational commerce, personalization and AI-led product discovery as festive shopping assistants gain mainstream adoption.

What to watch

  • Launches of native AI shopping copilots by Indian marketplaces, quick-commerce platforms, payment apps and major retail chains before festive 2026.
  • Reported assistant-influenced conversion rates, average order value uplift, repeat purchase behavior and return/cancellation rates versus conventional search.
  • Retailer adoption of structured product data, real-time inventory APIs and AI-readable promotional feeds.
  • Growth in regional-language, voice-led and multimodal shopping queries, particularly outside top metro markets.
  • Consumer complaints or regulation involving biased recommendations, hidden sponsored placements, hallucinated prices, privacy or unauthorized purchase actions.
  • Whether AI-driven recommendations shift demand toward premium and private-label products or intensify price comparison and discounting.
  • Prioritize AI shopping assistants around high-consideration festive missions: gifting, outfit building, jewellery comparison, bulk grocery and price-bound shopping.
  • Rebuild product catalogs for agentic discovery with clean attributes, regional-language descriptions, compatibility data, occasion tags, inventory freshness and transparent pricing.
  • Connect assistants to real-time stock, delivery promises, financing, exchange offers and store availability so recommendations can complete transactions rather than merely inspire.
  • Design AI-led bundles and replenishment prompts that increase attachment rates without appearing to manipulate shoppers.
  • Shift festive media measurement from clicks to assistant-influenced conversion, basket expansion, return rates, margin mix and customer-service deflection.
  • Prepare for higher marketplace dependence by strengthening first-party loyalty, WhatsApp commerce and owned customer data capture.