ISG puts compliance-first agentic payments at the centre of its expansion roadmap

At Global Fintech Fest 2026 in Mumbai, In-Solutions Global outlined a payments strategy built around certified AI agents, real-time validation, audit trails and passkey authentication for India and international markets.

— Source publishedWed, 16 Sept, 2026, 17:24 IST·First seen Wed, 16 Sept, 2026, 17:43 IST·Source ET Small Business

What happened

In-Solutions Global (ISG) · At Global Fintech Fest 2026 in Mumbai, ISG outlined its agentic-commerce payments roadmap, emphasizing compliance, certified AI

Key facts

  • 190 markets
  • 2026

Why this matters

Payments, identity and compliance platforms should view ISG as a potential partner or competitor in a converging stack where agent certification, validation and auditability become core transaction capabilities.

What to watch

  • RBI, NPCI, card-network or international regulator guidance on AI-agent authorization, delegated consent and liability.
  • Named bank, PSP, merchant marketplace or UPI ecosystem partnerships that move ISG from roadmap to production distribution.
  • Evidence of standardized agent credentials or interoperable authorization protocols across payment providers.
  • Pilot metrics showing lower fraud, fewer false declines, faster dispute resolution or higher conversion versus conventional checkout.
  • Merchant contracts that explicitly assign liability for unauthorized or erroneous agent-initiated transactions.
  • Competitor launches from major processors, banks, wallet providers or identity platforms bundling similar agent governance controls.
  • Prioritize pilots in regulated merchant categories, B2B procurement, travel, insurance and cross-border commerce where delegated payment authority has clear commercial value.
  • Publish a machine-readable agent trust framework covering agent identity, user consent, spending mandates, revocation, transaction explainability and liability allocation.
  • Secure integrations with Indian payment rails, issuing banks, acquirers and identity providers before expanding internationally.
  • Turn audit-trail data into a merchant-facing risk and dispute-resolution product rather than treating it solely as a compliance feature.
  • Use passkey enrollment and agent permission setup as a low-friction consumer onboarding flow, with granular limits by merchant, category, amount and time period.