Mercedes-Benz India deploys AI scanner at new Mumbai service centre
Mercedes-Benz India has installed its AI-powered XENTRY Scanner at Landmark Cars’ new 58,000-sq-ft Jogeshwari service centre, accelerating vehicle inspections and paperless repair workflows. The brand also plans more than 20 luxury outlets by 2026, backed by over Rs 450 crore in franchise-partner investment.
What happened
Mercedes-Benz India deployed its AI-powered XENTRY Scanner at Landmark Cars’ new Jogeshwari service centre to accelerate inspections and paperless repairs. The
Key facts
- 58,000-sq-ft service centre
- 16 preventive maintenance and general repair bays
- 9 body and paint bays
- 9 supporting bays
- 13 cameras
- 1 LiDAR sensor
- 150 images in 3-5 seconds
- more than 20 luxury outlets in 2026
- over Rs 450 crore franchise-partner investment over next two years
Why this matters
The deployment reinforces the strategic value of dealer partners with large-format service capacity and digital workflow capabilities as Mercedes-Benz scales its luxury retail network.
What to watch
- Announcements identifying the remaining planned luxury outlets, their cities and franchise partners.
- Evidence of scanner rollout beyond the Jogeshwari facility, including workshop-count targets or service turnaround metrics.
- Landmark Cars disclosures on workshop utilization, service revenue growth, repair-order values and margin impact.
- Mercedes-Benz India reporting stronger retention, customer satisfaction or digital-service adoption in Mumbai.
- Competing luxury OEMs announcing AI damage detection, automated inspection or paperless aftersales workflows.
- Luxury vehicle sales growth in major metros, which would determine whether new service capacity is absorbed quickly.
- Deploy XENTRY Scanner capabilities across high-volume Mercedes-Benz workshops in Mumbai, Delhi NCR, Bengaluru and other luxury-car clusters.
- Use scanner-generated condition reports to integrate service booking, insurance estimates, warranty processing and customer approvals into a single digital workflow.
- Prioritize new outlet openings in markets where service capacity is constrained relative to the installed Mercedes-Benz vehicle base.
- Offer franchise partners standardized technology, training and process packages to reduce the upfront complexity of new workshop launches.
- Position faster, documented inspections as a customer-experience differentiator against independent luxury-car repairers.