Rapido ties up with BigBasket, Big Bazaar & Spencer's for essential deliveries during lockdown

Rapido partnered with BigBasket, Big Bazaar and Spencer's Retail to power last-mile essential deliveries across 90 cities amid India's COVID-19 lockdown, deploying 70% of its driver fleet with no commission charged.

— FiledTue, 7 Jul, 2026, 22:49 IST·First seen Tue, 7 Jul, 2026, 22:48 IST·Source Financial Express · BrandWagon

What happened

Rapido partnered with Big Basket, Big Bazaar and Spencer's Retail to enable last-mile essential deliveries across 90 cities during India's COVID-19 lockdown,

Key facts

  • 90 cities
  • 70 percent fleet

Why this matters

The Rapido-BigBasket-Big Bazaar-Spencer's tie-up shows how retailers can plug into two-wheeler fleets for scalable last-mile coverage, framing potential partnership or acquisition targets in on-demand logistics.

What to watch

  • Announcement of paid/commission terms replacing free deliveries
  • Competitor (Ola/Uber/Dunzo) launching parallel essential-delivery tie-ups
  • Grocers building or expanding in-house gig fleets
  • Lockdown extension or phased-lifting timelines by state
  • Rapido raising capital or formalizing a logistics vertical
  • Rider onboarding surge or attrition metrics
  • Convert free-service pilots into commission-bearing B2B logistics contracts before lockdown lifts
  • Launch a dedicated hyperlocal delivery product line separate from bike-taxi to retain post-COVID demand
  • Expand grocer roster beyond three anchors to pharma, dairy and D2C essentials for fleet utilization
  • Negotiate rider incentive/insurance packages to prevent churn during zero-commission period
  • Publicize CSR/essential-services role to build regulator and consumer trust