IRDAI flags 40%-50% upfront insurance commissions as a mis-selling driver

Chairman Ajay Seth said high first-year commissions on new insurance policies are fuelling mis-selling. IRDAI is considering a revised framework from January 1 or April 1, 2027, potentially reshaping agent incentives and policy distribution.

— Source publishedMon, 28 Sept, 2026, 00:49 IST·First seen Mon, 28 Sept, 2026, 00:57 IST·Source ET Small Business

The development

IRDAI Chairman Ajay Seth said first-year commissions on new insurance business are as high as 40% to 50% and proposed curbs to reduce mis-selling. The regulator may implement its new framework from January 1, 2027, or April 1, 2027.

The numbers

  • 40% to 50%
  • January 1, 2027
  • April 1, 2027
  • above 20%
  • around 16.5%

Why it matters to operators and investors

Prepare for lower upfront payouts by redesigning agent incentives around persistency, renewals and suitability controls before a 2027 regulatory reset.

What to watch next

  • IRDAI consultation paper specifying whether limits apply to commission, overall expense of management, remuneration, or persistency-linked variable pay.
  • Final effective date choice of January 1 versus April 1, 2027, and any phased transition for in-force agent contracts.
  • Product-level treatment for life, health, annuity, motor and long-tenure protection policies.
  • Changes in first-year versus renewal commission allowances, clawback rules, and persistency requirements.
  • Life insurer disclosures on new-business margins, channel mix, agent additions, agent productivity and 13th/25th-month persistency.

The counter-case

The signal may overstate both the immediacy and the commercial impact of any intervention. IRDAI has indicated it is considering a revised framework, not announced a final cap; implementation could be delayed, diluted, product-specific, or offset through renewal commissions, bonuses, marketing allowances, and other distributor compensation. Lower first-year commissions could also reduce agent recruitment and rural/underserved-market coverage, hurting new-business volumes more than it improves persistency. Insurers with strong tied-agent networks may face disruption, while digitally led or bank-led distributors may simply gain share rather than the sector becoming structurally more customer-centric.