Juspay puts fraud-friction balance and open source at centre of global push
Juspay executive Sheetal Lalwani says the payments company is focused on reducing checkout friction while maintaining fraud controls, with open-source technology central to its international expansion strategy.
What happened
Juspay’s Sheetal Lalwani discusses how the Indian payments infrastructure company balances fraud prevention with checkout friction, with open-source technology
Why this matters
Payments and commerce-tech buyers should view Juspay as a potential open-source-led partner or target for strengthening global checkout orchestration, fraud management and developer capabilities.
What to watch
- Named international merchant wins, particularly multi-country retailers or marketplaces.
- New acquiring, PSP, card-network, and alternative-payment-method partnerships outside India.
- Reported improvements in merchant authorization rates, checkout conversion, chargebacks, or false-positive declines.
- Growth in open-source contributors, deployments, integrations, and developer-community activity.
- Announcements of local data hosting, compliance certifications, or licenses in Europe, North America, Latin America, or Southeast Asia.
- Evidence that enterprise support and orchestration revenue scales faster than services-led implementation revenue.
- Major fraud incidents, merchant outages, or regulatory scrutiny that could undermine the low-friction proposition.
- Prioritize partnerships with acquirers, PSPs, fraud-data providers, and local payment-method operators in target markets.
- Package open-source components with paid enterprise orchestration, implementation, observability, SLA, and compliance products.
- Publish measurable merchant case studies showing conversion lift, authorization-rate gains, false-positive reduction, and fraud-loss outcomes.
- Build region-specific compliance and data-residency capabilities before pursuing regulated or high-volume merchant segments.
- Target retailers with complex multi-market checkout stacks, high mobile traffic, and material payment-failure rates.