Metro Brands, Zivame, Baggit lean on agentic AI to clear dead stock as store rollouts accelerate

Indian retail CXOs are pairing aggressive expansion—Metro adding a store every working day across 1,700 outlets—with Salesforce-led agentic AI bets on dead-stock reduction, workflow automation and cyber guardrails over the next 12 months.

— FiledWed, 17 Jun, 2026, 16:39 IST·First seen Wed, 17 Jun, 2026, 17:41 IST·Source Indiaretailing.com

What happened

Indian retail leaders from Zivame, Baggit, Metro Brands and TBC discussed agentic AI adoption with Salesforce, targeting dead stock reduction, productivity at

Key facts

  • 70 lakh units
  • 21,000 pincodes
  • 1,700 stores
  • 3-3.5 stores/week
  • 1 store/working day
  • 18 months

Why this matters

Salesforce's deepening footprint across Indian retail CXOs creates a partnership and tuck-in window for inventory-AI, cyber, and workflow vendors that can plug into its agentic stack.