Samsung bets on India’s young consumers to accelerate AI appliance adoption

Samsung says more than half of appliances sold in India are AI-enabled, supported by SmartThings adoption, local manufacturing and plans to bring AI features to mid-range and entry-level products.

— Source publishedSun, 20 Sept, 2026, 15:42 IST·First seen Sun, 20 Sept, 2026, 16:36 IST·Source NDTV Profit

What happened

Samsung says India is among its fastest-growing markets for connected AI appliances, with strong young-user adoption. It plans to extend AI features into

Key facts

  • Newly connected Samsung appliances in India rose from 82,000 in 2022 to 7.32 lakh last year
  • Southwest Asia share of Samsung connected devices rose from 2% in 2022 to 13% in 2026
  • 71% of active SmartThings users in India and Southwest Asia are in their 20s and 30s, versus 48% globally
  • More than 50% of Samsung appliances sold in India are AI-enabled
  • Samsung targets AI features on 800 million devices by year-end, versus 400 million last year
  • More than 95% of Samsung appliances sold in India are domestically manufactured
  • Indian consumers' average AI-feature usage is 10% higher than other countries

Why this matters

Samsung’s expanding SmartThings ecosystem in India could create partnership and acquisition opportunities across local manufacturing, smart-home services, and AI-enabled appliance distribution.

What to watch

  • Share of Samsung India appliance sales that are AI-enabled and the mix shift below premium price tiers.
  • SmartThings monthly active users, device-per-household attachment and post-purchase connection rates in India.
  • Local manufacturing capacity, component sourcing announcements and pricing changes versus LG, Haier, Whirlpool and Chinese brands.
  • Evidence that energy-cost savings or predictive maintenance are driving conversion, rather than novelty-led AI marketing.
  • Festive-season sell-through, financing penetration and promotional intensity in refrigerators, ACs and washing machines.
  • Indian data, interoperability, energy-labeling or import-policy changes affecting connected appliances.
  • Launch India-specific AI appliance variants in mid-range price bands, emphasizing energy savings, maintenance alerts and vernacular-language usability.
  • Bundle SmartThings onboarding with smartphones, TVs, broadband partners and extended-warranty or annual-maintenance plans.
  • Increase local sourcing and assembly to protect margins while broadening AI-enabled SKU coverage.
  • Use retail demonstrations and installer training to improve setup rates and convert connected features into recurring engagement.
  • Push appliance financing, exchange offers and multi-device bundles during major Indian festive sales periods.