On this page
Kurnool consumer court orders Kia India, dealer to refund ₹10.99 lakh for Sonet over recurring DPF warnings
Kia India and MG Brothers Kia must also pay ₹1 lakh compensation, after the commission held that failing to fix the problem during warranty was deficiency in service. The refund of ₹10,99,890 covers the Sonet diesel, with compliance due within 45 days.
The numbers
Figures from Mint,
| Litigation costs awarded: | ₹10,000 |
|---|---|
| Annual interest on refund: | 9% |
Why it matters for the brand
Kia India and MG Brothers Kia were held jointly liable after more than 15 service visits failed to fix a DPF fault under warranty, so dealers and service networks should flag repeat visits for the same fault early and escalate to the OEM before a refund claim forms.
What to track next
- An appeal or stay application filed by Kia India before the state commission
- Evidence of refund payment or vehicle handover within the 45-day window
- Fresh consumer complaints against Kia India that cite DPF warnings on diesel models
- A Kia India service campaign or technical bulletin on the DPF
- An execution petition filed by the complainant after the deadline
The source
First seen