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Mumbai restaurateurs via AHAR plan SOP to handle food-safety complaints and blackmail threats

AHAR members met Mumbai restaurant owners on Wednesday to plan a standard operating procedure for food-safety complaints, social-media threats and alleged blackmail. The move follows an alleged extortion attempt on the owner of Radha Krishna, a Borivli eatery that faced FDA action.

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The numbers

Figures from Hospitality Biz India

AHAR meeting day: Wednesday

Why it matters for the brand

The proposed AHAR SOP is still at the planning stage and does not change the regulatory picture, but it shows that complaint-driven FDA action and online extortion are a growing reputational risk for Mumbai's independent restaurants.

What to track next

  • AHAR publishes or circulates a written SOP to members
  • A formal AHAR meeting or representation to the FDA or Mumbai police
  • Police register an FIR or make arrests in the Radha Krishna extortion allegation
  • More Mumbai eateries publicly report similar threats or blackmail
  • FDA issues a statement or circular on complaint handling or verification

The source

Source Read the source at Hospitality Biz India

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