Myntra plans 26,000+ seasonal hires ahead of Big Fashion Festival

Myntra is expanding fulfilment, delivery and customer-service capacity for the festive season, with more than 26,000 seasonal roles across five fulfilment centres. The plan includes 8,000 delivery partners, 2,700 customer-service roles and increased hiring of women and persons with disabilities.

— Source publishedThu, 24 Sept, 2026, 22:06 IST·First seen Thu, 24 Sept, 2026, 22:44 IST·Source Business Today · Latest

What happened

Myntra will add over 26,000 seasonal workers ahead of its Big Fashion Festival, strengthening fulfilment, delivery and customer service. Hiring spans five

Key facts

  • More than 26,000 seasonal jobs
  • More than double last year's hiring
  • More than 350 roles reserved for persons with disabilities
  • Women to comprise 30% of fulfilment-centre workforce
  • Five fulfilment centres
  • 8,000 delivery partners
  • 2,700 customer-service employees
  • M-Express delivery within 24-48 hours in eligible locations

Why this matters

Myntra’s expanded logistics and customer-service footprint reinforces the strategic value of scalable fulfilment, last-mile delivery and inclusive-workforce partnerships ahead of peak retail periods.

What to watch

  • Big Fashion Festival order-volume and GMV growth versus prior year
  • On-time delivery, cancellation, return-to-origin and customer-contact rates during peak days
  • Discount intensity and seasonal hiring announcements from Ajio, Amazon Fashion, Flipkart and Nykaa Fashion
  • Fulfilment-centre productivity, vacancy rates and delivery-partner retention after onboarding
  • Inventory availability in high-demand ethnicwear, beauty, footwear and premium-fashion categories
  • Evidence that women and persons with disabilities hiring targets are achieved and retained beyond the seasonal period
  • Accelerate onboarding and productivity training at the five fulfilment centres ahead of peak-sale dates.
  • Use demand forecasts to flex delivery-partner deployment by city, category and promotion window.
  • Promote reliable delivery, customer support and inclusive hiring as brand differentiators during the festival campaign.
  • Increase seller inventory-readiness requirements to prevent stockouts from becoming the primary fulfilment bottleneck.
  • Evaluate conversion of high-performing seasonal workers into permanent operations, support and logistics roles after the sale period.