Nykaa hires ex-Swiggy Instamart COO Ankit Jain to lead Nykaa Now

Nykaa has appointed former Swiggy Instamart COO Ankit Jain to run its quick-commerce arm, Nykaa Now, as it expands rapid beauty delivery, AI-led fulfilment and supply-chain capabilities across more cities.

— Source publishedTue, 28 Jul, 2026, 16:48 IST·First seen Tue, 28 Jul, 2026, 16:51 IST·Source Outlook Business

What happened

Nykaa appointed former Swiggy Instamart COO Ankit Jain to lead Nykaa Now, accelerating quick-commerce expansion, AI-led fulfilment and supply-chain

Key facts

  • 30 to 60 minutes
  • more than 1,000 brands
  • 13 cities
  • FY30
  • 90 per cent of orders
  • over 320 retail stores
  • nearly two decades of experience

Why this matters

Nykaa’s quick-commerce buildout may increase its appetite for partnerships or acquisitions in hyperlocal logistics, dark-store infrastructure, AI fulfilment and regional beauty distribution.

What to watch

  • City count, delivery-radius expansion and stated delivery-time SLAs for Nykaa Now.
  • Evidence of dark-store or micro-fulfilment investments, store-based fulfilment and logistics hiring.
  • Nykaa Now order-frequency, average order value, repeat-rate or contribution-margin disclosures.
  • Expansion of quick-delivery assortment beyond replenishment-led beauty categories.
  • Competitive responses from Blinkit, Instamart, Zepto and Tata Neu around beauty assortment, exclusives or delivery fees.
  • Whether Nykaa links quick-commerce execution to its FY30 target of 90% same-day or next-day delivery.
  • Expand Nykaa Now into additional top-tier cities and tighten delivery-radius coverage within existing markets.
  • Build AI-led inventory positioning for high-velocity SKUs such as skincare, makeup essentials, fragrance, haircare and wellness.
  • Use rapid delivery to convert offline-assisted and marketplace customers into higher-frequency app buyers.
  • Pursue brand-exclusive launches, emergency replenishment bundles and time-bound beauty missions to create urgency.
  • Rework fulfilment around micro-warehouses, store-assisted dispatch and selective third-party last-mile partnerships.