Practo appoints Jagnoor Singh CEO; founder Shashank ND Singh becomes executive chairman

Practo has elevated COO Jagnoor Singh to CEO, effective September 1, 2026, while founder Shashank ND Singh becomes managing director and executive chairman. The profitable health-tech platform says it is growing 40% year on year and is building leadership for global and AI-led expansion.

— Source publishedThu, 17 Sept, 2026, 21:05 IST·First seen Thu, 17 Sept, 2026, 21:10 IST·Source Business Standard · Companies

What happened

Practo appointed COO Jagnoor Singh as CEO and elevated founder Shashank ND Singh to managing director and executive chairman. The profitable digital healthcare

Key facts

  • 40% year-on-year growth
  • profitable for 2.5 years
  • Jagnoor Singh appointed CEO effective September 1, 2026
  • Jagnoor Singh joined as COO in January 2025
  • Practo has operated for 18 years

What changed

Practo appointed COO Jagnoor Singh as CEO and elevated founder Shashank ND Singh to managing director and executive chairman. The profitable digital healthcare platform, growing 40% year-on-year, also expanded B2C, B2B and AI leadership roles as it scales globally.

Why this matters

Practo’s CEO transition gives the company a clearer operating mandate to scale consumer, enterprise and AI healthcare offerings while preserving founder-led strategic oversight.

What to watch

  • Specific launch dates, pricing and adoption metrics for AI-powered products.
  • Growth split between consumer consultations, provider SaaS and enterprise healthcare revenue.
  • New insurer, employer, hospital-chain or cross-border partnerships.
  • International market entry announcements and local regulatory/data-compliance investments.
  • Changes in EBITDA margin, customer-acquisition cost, repeat-booking rates and provider retention.