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The Westin Pune Koregaon Park names Dushyant Mishra director of operations

The Westin Pune Koregaon Park appointed Dushyant Mishra, who has over 18 years of hospitality experience, as director of operations. He will oversee day-to-day operations, service excellence, guest experience and operational efficiency. He previously served as corporate general manager at Shilton Hospitality.

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07:30 IST · 10 moves · what each means · free

Why the change matters

A single-property operations hire, but pulling an 18-year veteran from a corporate GM seat at Shilton Hospitality into a Westin director role shows where Pune's upmarket hotels are putting their money, on service consistency and operating efficiency, so competing properties should check their own operations bench.

What to watch next

  • Guest review scores and comments on service at the hotel over the next few quarters
  • Further leadership or department-head appointments at the Westin Pune Koregaon Park
  • A Shilton Hospitality announcement naming a successor corporate general manager
  • The hotel announcing new service, guest-experience or efficiency programmes
  • Signs of senior staff turnover at the property

The source

Source Read the source at ET Hospitality

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