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IndiGo appoints Gaurav Hazrati to run BluChip loyalty, travel marketplaces and financial services

IndiGo appointed Gaurav Hazrati, who has over 18 years of experience, as business head for Loyalty, Marketplaces & Financial Services. He will grow IndiGo BluChip, expand the rewards ecosystem and scale the travel marketplace and financial services businesses. He previously led Tata Payments.

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07:30 IST · 10 moves · what each means · free

Why the change matters

Putting one executive over loyalty, the travel marketplace and financial services shows IndiGo wants more non-fare, ancillary revenue, but this is a modest signal until the company discloses BluChip or marketplace metrics.

What to watch next

  • A new or renewed co-branded card or payments partnership announced by IndiGo
  • BluChip programme changes, such as new earn or redemption categories or tier restructuring
  • IndiGo disclosing non-ticket or ancillary revenue contribution in quarterly results
  • Rival airlines announcing loyalty or co-brand card revisions soon after
  • Regulatory filings or notices touching IndiGo's financial services activity

The source

Source Read the source at ET Hospitality

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