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Urban Company's InstaHelp posts Rs 174 crore adjusted EBITDA loss on Rs 20.37 crore revenue in Q2 FY27
Our read
InstaHelp's ₹279 loss per order is more likely to narrow than widen over the next two quarters, but the group is unlikely to stop funding it.
For operators
Urban Company's InstaHelp lost Rs 279 per order on 6.2 million orders at a net order value of Rs 114, so operators weighing quick home services face that per-order loss as the benchmark.
Watch
InstaHelp order count against the 6.2 million in Q2 FY27
The report,
Urban Company reported Rs 527 crore operating revenue in Q2 FY27, up 41% year-on-year, while losses widened threefold to Rs 182 crore. Its InstaHelp quick home services vertical posted a Rs 174 crore adjusted EBITDA loss on Rs 20.37 crore revenue and 6.2 million orders.
- Adjusted EBITDA loss
- ₹174 crore
- Revenue
- ₹20.37 crore
- Orders
- 6.2 million
- Adjusted EBITDA loss per order
- ₹279
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Reported figures
From the report. Source details below
| InstaHelp adjusted EBITDA loss per order: | Rs 279 |
|---|
Why it matters to operators
InstaHelp lost Rs 174 crore adjusted EBITDA on Rs 20.37 crore revenue in Q2 FY27, so Urban Company investors see group net loss widen threefold to Rs 182 crore while operating revenue rose 41% to Rs 527 crore.
What to watch next
- InstaHelp loss per order below the ₹279 reported for Q2 FY27, in the Q3 FY27 results, would mean quick-service burn is peaking and core margins are safe.
- Net order value against the ₹114 reported for Q2
- Group net loss against Q2's ₹182 crore in the next results
- Management comment on a spending cap or new-city pause for InstaHelp
The source
First seen